Veterinary services help
Appointments, patient eligibility, prescriptions, vaccinations, lab orders, and clinical records.
Common questions
Prescriptions are limited to pets connected to an eligible clinic booking. Confirm that the selected clinic, pet, and booking belong to the same care journey.
Completed clinical evidence appears in the associated booking and pet record after the authorised clinic or lab publishes it.
No. If an animal needs urgent care, contact a local emergency veterinary service directly rather than waiting for an online response.