Help for pet owners
Manage pet profiles, care records, family access, privacy, and account information.
Common questions
Open Pets, choose Add pet or select an existing profile, and follow the focused form. Review identity and privacy details before saving.
Only you and people authorised for the relevant care workflow can access private records. Public profiles never expose private health information.
Open the pet profile's family access area, invite the person using their account details, and choose the access level you want to grant.